Track foodie ~ Your dining GPS

Goal
Mobile app for food centres and restaurants to overcome rush hours and weekend crowd.
Not required to place order personally at the restaurant, able to track order status on mobile and place order remotely.

Problems
Shortage of manpower in F&B.
Paying cash with fake currencies.
Foreign currencies found in the change.
Waiters shouting and scolding in restaurant.
Food not served to customers who come first.
Mishandling of cash by cashier or finance staff.
A lot of order taking mistakes during peak hours.
Menu sold out before reaching the customer's turn.
Cleaner spilled dish on customer while clearing tables.
Food wastage due to delay, order cancellation and mistakes.
Unhygienic when coins dropped into the pot of curry or soup.
Food quality and quantity shrinking but become more expensive.
Customer is fainting and lost appetite after long hours of waiting.
FT waiter makes mistakes due to menu codes and language barriers.
Losing customers due to long waiting and unpleasant dining experience.
Customers waiting at the seats get scoldings from others hunting for seats.
Waitress sprayed cleaning soap on other customer food while cleaning tables.
High sodium content for handover of recipes and business from original owner.
Bank charges on five cents coins so they scold customer for giving two five cents.
A restaurant charge credit card payment higher than receipt and unable to explain.
High chemical seasoning, roasted and barbecue food lead to kidney failure and cancer.
Food court staff has bad attitude, arguing and cheating by giving less change to elderly.
Either staff did not bank in cash by cheating receipts or invoices, or they jammed the deposit machine with many thousands of fifty dollar notes causing anger to all the customers, unresolved financial reporting and errors in corporate tax.

Solutions
Hire a Dare to Chiong robot.
Mobile app process.
1. Search dining by location, food or company name.
2. Place order, make digital payment with order number.
3. Check order status at home or office without waiting in the crowd.
4. Collect order with mobile receipt for dine in or takeaway.
5. Happy dining!

Customer
No office lunch rush.
No waiting in the crowd.
No cash inconvenience.
No order dispute at the stall.
Digital reward card for regular customers.
Happy to chiong other tasks without anger in dining experience.

Business
Better control of big orders and food sold out without offending customers.
Faster preparation of food in advance rather than rushing upon ordering.
Apply data analytics to meet customer demand and cost management.
Prevent the threats of too many delivery manpower and vehicles.
Prevent delay in stall closing due to cash settlement and balance.
Prevent cash accounting mistakes and banking inconvenience.
Feasible to apply this process in overseas branches.
Retain regular customers and gain new ones.
Higher efficiency and customer satisfaction.

Our Home ~ Our Environment ~ Our Future

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