inspire sphere
Goal
Inspire employees to transform, engaging customers in new ways to generate loyalty.
Create a culture that is capable and willing to become more open to challenges ahead.
Before
1. Insurance and property processing have poor internal control. Owner went to the branch for changes with document but the staff has thrown away the document and claimed not received. Owner upgraded the insurance policy at the branch but company did not follow up. This resulted in big sum of medical bills and debts. Since they assumed that owner did not submit the document, then why did they process the signed form at the branch in the first place? Tampering of records impact on wastage, business and economic losses regardless of financial assistance.
Toxic generation never give windfall, always give mistakes and baggage. She repeatedly find fault on others so that she can keep inheritance for herself. As a freeloader, she tortured her husband and son to fall sick for their money so that she and her unwanted daughter can enjoy longer suffering. She continues to scam people on selling property and pay her liabilities. Since 50 years old, she kept demanding a big sum of money to buy 5c for longer suffering and show off when she dies. She pretends to be nice, gives cake and bribes relatives so that she can win support to be violent, accuse and abuse target. After acting for some time, she wants to collect 5 figure sum of money from everyone to prepare for death out of kindness, representing the funeral services. She and her unwanted daughter never pay the expenses by using undeserved money and ask for more money since many years ago. She likes to make up supernatural stories to cover up her fraud. She never do her part and pass all the blame to her son. Working in a fruit tech company as marketing specialist, her unwanted daughter cheated over 8k to pay for cruise. She is freeloader mother who keeps stalking and harassing to show off undeserved money when she dies. You can never be the contributing beneficiary when they discriminate you from day one. Giving things becomes her contributing weapon to suppress people.
2. Even when HR or other department are locals, their foreign parents spread bad influence and they crash the company systems in housing, insurance, ecommerce, banking and healthcare due to processing loopholes. They teach their children to create disputes in the environment, crashing themselves. Change of citizenships do not change mindsets and actions. They cheat on salaries with foreign employers' approval to apply citizenship.
3. Very sloppy and rude for supermarket to charge fee, leave groceries on the floor without any bag. To reduce carbon footprint, they should provide basket to reuse on every delivery.
4. Bank staff cheated few hundred thousands to pay investment and family debts.
5. Unprofessional, irresponsible to change graduation event in short notice and no refund.
After
Transforming for the return of shareholder value, benefits of business owners, the elevation of the culture and the positive impact on customer. If not, the crash can be disastrous and life altering in all the ways we hope to avoid.
With transformation on education and business technology, customers no longer apply and submit changes through third party which is prone to error and unreliable.
Alignment with equity
Do not get lost on the goal of enhancing the equity holders of the business.
Justify the cost and benefits.
Believe
Unshakable faith and belief are the motivation to fight all the battles.
Clarity
Paint a picture about your vision to build the clarity of purpose with the details.
Discipline
With clarity of purpose, apply transformation indicator to track performance and accountabilities. Achieve great wins with discipline and dedication.
Eliminate the old guard
Get rid of the CEOs who will not move an inch to support your transformation efforts. They will stand in opposition to protect their status and position. You cannot embark on this journey unless all the hands are pulling in the same direction and everyone is committed to the same outcome.
Focus on the end customer
Transformation must be agile and lean with the end customer in mind.
Cooling measures for print and digital media.
Customer likes print magazines with collection value, pop up page, learning tools and templates, useful for craft journal and engaging people with creative club.
Customer dislikes magazines with too much advertisements.
Gearing up for growth
Success is about gearing up for growth with big, bold vision. Process improvement is incremental change, not transformation which yield a big step in total shareholder returns.
Comments
Post a Comment